AirSWIFT Privacy Notice

When you use the Airswift website, this notice applies to you. Please read and understand it before providing us with your personal data.

Our Responsibilities

As a fully-owned subsidiary of Ayala Land, Inc., the Company processes information pursuant to the Ayala Land Group (“Group”) Privacy Policy. To know more about how we process your personal data within the Group, please visit hhttps://www.ayalaland.com.ph/privacy-policy/.

We may revise this Privacy Notice from time to time as we add new features and purposes of data processing, or as laws change that may affect our company’s services. When we make material changes to this Privacy Notice, we will post the date it was last revised.

Your Responsibilities

– Read and understand this Privacy Notice

– Ensure that any information that you provide us is complete, accurate, and up-to-date

– If you provide us with personal data about other people, or if others give us your information, we will use that information only for the specific purpose for which it was provided to us. By submitting the information, you warrant and confirm that you have the right to authorize us to process it on your behalf in accordance with this Privacy Notice.

From the first moment you engage through our website, we are collecting data. Here’s when and how we do this:

– You use our digital platform;

– You interact with our sales or customer relations officers, ticketing & reservation associates through our Contact Us, hotline numbers, or via email;

– You provide personal information in relation to inquiries, requests, surveys, compliments, and complaints;

– You provide personal information for our Loyalty Program, Swift Rewards sign up;

– You submit a job application via Contact Us.

As part of your dealings with us (e.g., customer, shareholder, business partner, etc.), we may collect and process your personal information as summarized below.

Personal data you provide us directly

– Personal Identification – example: Name, Birthday

– Contact Information – example: Telephone or mobile numbers, email address

– Job Application Data – example: Résumé and pictures sent with it, Employment history, educational background, compensation and benefits, pictures included in it

– Any other information that you voluntarily decide to share with Airswift Transport, Inc.. – example: Inquiries, feedback, opinions, reviews, comments, uploaded files, information provided for our due diligence process

In addition to the information that you provided us directly, we may collect information sent to us by your computer, mobile phone or other access device when you visit or use our websites or applications, or otherwise interact with us through our digital channels. For example, we may collect:

– Device Information – example: IP address, hardware model, IMEI number and other unique device identifiers, operating system version

– Location Information – example: Your location (derived from your IP address, Bluetooth beacons or identifiers, or other location-based products or features technologies) that may be collected when you enable location based features.

– Information about your visit and use of our website – example: Time, duration, manner of use our products and services, or products and services connected to ours.

– Any other information that you voluntarily decide to share with Airswift Transport, Inc.. – example: Inquiries, feedback, opinions, reviews, comments, uploaded files, information provided for our due diligence process

Disclosing personal information other than yours

When you disclose to us personal information of another person (e.g., your dependent, spouse, children, and/or parents), you attest that consent has been obtained from that person to disclose and process his/her personal information in accordance with this policy.

If the Personal Information was provided by a minor or one who is not legally capable of entering into contractual transactions without parental or guardian consent, the parent or legal guardian shall be responsible in providing the consent as required under this Data Privacy Policy, and in correcting any information given or informing us that the information should be disregarded or deleted.

Under the Data Protection Act, we can only use your personal data for certain specified purposes and where we have a legal basis to do so. Here are the reasons for which we process your data:

– Providing you with product and services that you have requested, including customer support;

– Enhancing your customer experience by delivering product services that match your preference and needs;

– Communicating relevant products and services, advisories, and responses to your queries, requests, compliments, and complaints;

Other uses by nature of our dealings

Aside from the general uses mentioned above, depending on your dealings with us, we may use your personal information to serve the following purposes:

When you inquire about or book a flight from us

– Registering your inquiry and addressing any follow-up calls;

– Comply with the requirements of the law and legal proceedings such as court orders

– Comply with legal obligations to prevent imminent harm to the public and to ensure public security, safety or order.

– Preventing, detecting, and investigating a crime (including fraud and money-laundering);

When you use any of our digital platforms,

– Giving our third-party service providers the necessary information to implement our rewards programs and access to any advanced features of our digital platform, as applicable;

– Assessing your eligibility for certain rewards and programs, and informing you of products, services, events, promotions, and initiatives that may be of interest to you;

– Addressing your queries, requests, feedback, changes to our terms of service, and matters relating to the operation of your account, as applicable.

– Preventing, detecting, and investigating a crime (including fraud and money-laundering);

When you apply for employment or become our employee

– Conducting appropriate assessments, background investigation, reference checks, pre-employment medical examination and interviews;

You can exercise your rights as a data subject by sending us an email at dataprivacy@air-swift.com When you make a request, note that such a request is subject to certain conditions. We may also charge you for any of these services.

You have the right to access information we hold about you.

You may instruct us to provide you with any personal information we hold about you, subject to providing us with appropriate evidence of your identity.

– We may withhold personal information that you request to the extent permitted by law.

– You may instruct us at any time not to process your personal information for marketing purposes.

– You will be asked to expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for the same purpose

You can object to us using your data for profiling you or making automated decisions about you

We may use your data to determine whether we should let you know information that might be relevant to you (for example, tailoring emails sent to you based on your interests or behavior). Otherwise, the only circumstances in which we will do this is to provide service to you.You have the right to port your data.

We will give you a copy of your data in a mutually acceptable format. We will not do so to the extent that this involves disclosing data about any other individual.

You have the right for your data to be erased.

You can do this by asking us to suspend, withdraw, remove or destroy your personal data, if it is no longer necessary for us to hold the data for purposes of your use of AirSWIFT.

You have the right to lodge a complaint regarding our use of your data.

Please tell us first, so we have a chance to address your concerns. If we fail in this, you can address any complaint to the National Privacy Commission.

You have the right to damages.

You have the right to damages arising from inaccurate, incomplete, false, unlawfully obtained or unauthorized use of your personal data by the Company.

We do our best to ensure that your personal data is protected and your privacy is preserved.

We use physical, technical, and organizational safeguards to protect your personal data against loss, theft, and unauthorized access, disclosure, copying, use, or modification. These practices include:

– Use of secured servers behind advanced threat protection appliances, firewalls, encryption and other security tools.

– Use of standard encryption tools such as SSL (Secure Socket Layer) to help protect personal data and to keep information collected secure.

– Website/Application security testing conducted by a third party prior to it being launched and when major changes have been applied.

In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who are qualified and authorized to process them. All such persons, wherever they are located, are required to protect the confidentiality and privacy of your personal data in a manner consistent with our privacy policies and practices.

And please remember:

– You provide personal data at your own risk. Unfortunately, no data transmission is guaranteed to be 100% secure

– You are responsible for your username and password. Keep them secret and safe!

– If you believe your privacy has been breached, please contact us immediately at dataprivacy@air-swift.com

We will retain documents (including electronic documents) containing your personal data:

– To the extent that we are required to do so by law;

– To the extent required by or pursuant to our contract; and

– If we believe that the documents may be relevant to any ongoing or prospective legal proceedings in order to establish, exercise, and defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

We shall in no case retain your personal data longer than five (5) years from the fulfillment of the declared purposes or allowable criteria of its processing.

Thereafter, your personal information shall be disposed or discarded in a secure manner that would prevent further processing, unauthorized access, or disclosure to any other party or the public. Specifically, all personal data in electronic form will be deleted from our databases, following the retention period stated above.

Fulfillment of Legitimate and Business Purposes

In fulfillment of the stated purpose/s that you consented to, we may disclose your personal information to the following parties:

– Our employees and officers;
Professional advisers such as lawyers and auditors;

– Any third-party business offering goods and services or sponsor contest or other marketing and promotional programs, where you have provided your consent;

– Our holding company ALI Capital Corp. and all its subsidiaries and affiliates; and

– Members of ALI group of companies or our subsidiaries and affiliates;

And in order to comply with legal and statutory compliance, we may disclose your personal data:

– To the extent that we are required to do so by applicable laws, rules, and regulations

– In connection with any ongoing or prospective legal proceeding;

– To any person who we reasonably believe may apply to a court or other competent authority for disclosure of such personal information where, in our reasonable opinion, such court or authority would be reasonably and is likely to order the disclosure of such personal information;

Any company/entity with which we share information about you for the above purposes is contractually required to comply with confidentiality standards, undertake to respect any individual’s right to privacy, and comply with the Data Privacy Act. We also require that these organizations use this information only for our purposes, and follow our reasonable directions with respect to the use and protection of this information. This includes organizations which handle or obtain personal information as service providers for Airswift Transport, Inc.

Our websites contain hyperlinks and details of third-party websites. We have no control over and are not responsible for the privacy policies and practices of third parties.

We therefore advise you to study their privacy policies before providing them with any personal information. Once you leave our website, you should check the applicable privacy policy of the third-party website to determine how they will handle any information they collect from you.

We use cookies to provide you with a better and more personal user experience. Unless you adjust your browser settings to refuse cookies, we will issue cookies when you interact with AirSWIFT Transport, Inc. website.

How can I block cookies?
You can block cookies by activating a setting on your browser so that cookies are not accepted. You can also delete cookies through your browser settings. Each browser’s website should contain instructions on how you can do this.

If you use your browser settings to disable, reject, or block cookies (including essential cookies), certain parts of our website will not function fully. In some cases, our website may not be accessible at all. Please note that where third parties use cookies, we have no control over how those third parties use those cookies.

For comments, questions, or requests relating to this privacy policy, or complaints in relation to your rights under this privacy policy, you may get in touch with the AirSWIFT’s Compliance Officer for Privacy by sending an email at dataprivacy@air-swift.com.

This privacy notice sets out most of your rights under the data privacy laws. It is important that the personal data we hold about you is accurate and current. We ask that you keep us informed if your personal data changes during your relationship with us.